Junior Operations Support Specialist

We are looking for a sharp, highly-organised Junior Operations Support Specialist to support our Austrian ride-hailing operations.

Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.

About us

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the role

As an Junior Operations Support Specialist, you will be responsible for the daily functions that are at the core of the business locally where your work, this will have a direct impact on supply growth, quality and compliance. As a Junior Operations Support Specialist you will work in a young and energetic team. You'll have the environment and opportunities to help us improve our processes and make them even more efficient in addition to creating the best customer experience.

Your daily adventures will include:

• Responding to partners issues both in-person, by phone and e-mail
• Supporting the local operations teams in local initiatives that contribute to supply growth, quality and compliance
• Aiding in expansion efforts across Austria, conducting primary research in feasibility and competitor landscape
• Working closely with different teams to streamline relevant processes resulting in smoother/scalable operations

About you:

• Fluency in English and German (bonus points for additional languages), both written and spoken
• You have 1+ years experience
• You have a data-driven analytical mindset (Excel skills are a requirement)
• Positive and hard working attitude
• Be a hustler, not stopping after 20 obstacles a day

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying if you feel you're the kind of person described above!

Why you'll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location.

#LI-Hybrid