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Ort: | Elsbethen, Salzburg |
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Unternehmen: | Red Bull |
The Customer Profitability Management (CPM) team is responsible for the management and development of innovative system solutions that generate valuable business insights about our customers and profitability in the Red Bull organizations around the globe.
In this role, based on business and user needs, you'll be entrusted with identifying, designing, and implementing system enhancements and new technologies that improve the user experience, the quality of data, and reporting capabilities, leading to process efficiencies. You'll be responsible for implementing our CPM tools in subsidiaries worldwide, as well as ensuring that there are correct processes in place for the analysis of customer profitability. Additionally, you will act as a point of contact for local Key Users and support them in case of any tool questions as well as system issues.
RESPONSIBILITIES
Areas that play to your strengths
All the responsibilities we'll trust you with:
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DEVELOPMENTS, ENHANCEMENTS & IMPLEMENTATION OF OUR CPM TOOLS
Based on business and user needs, identify areas of improvement and define business requirements for the enhancement of our systems with a focus on reporting capabilities and user experience documented in so called BSS - Business Scope Statements.
Take part in the transition of our systems to S4/Hana as well as designing new system developments with support of internal and external consultants.
Lead the implementation of CPM tools in Red Bull subsidiaries worldwide.
Training, communication and post-implementation support to users.
BUSINESS PARTNER FOR LOCAL MARKETS AND HEADQUARTERS
Partner for subsidiaries in establishing and fully exploiting the potential of our CPM tools with a focus on business processes.
Collaborate with International Sales, IT, Data Supply Chain and Operations teams, in order to keep a strong alignment in the short and long-term strategy.
SYSTEM SUPPORT AND QUALITY
Act as a global contact point for the CPM tool and help local Key Users around the world in case of process or system-related issues and questions.
Ensure proper system functioning, find efficiencies and tackle areas of opportunity concerning system handling and related business processes within the CPM system.
Work on initiatives that aim to support subsidiaries in improving their data and process quality.
TRAINING OF THE ORGANIZATION
Support the training agenda in finding innovative ways to design training materials and documentation in order to interact in the best way with users in the subsidiaries.
Provide on-site and online trainings for users from the subsidiaries to ensure proper system handling and strengthening the connection to key users.
EXPERIENCE
Your areas of knowledge and expertise
that matter most for this role:
WHERE YOU'LL BE BASED
ElsbethenSalzburg, Austria
AustriaRed Bull Global Headquarters
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