Technical Account Manager

Company Description

We are developing market-leading turnkey wagering solutions for the modern sports betting industry, covering all sectors and distribution channels from retail to online products. Our 600 employees based in Vienna, Bremen, London, Malmö, Nicosia and Sofia build the foundation of our success and YOU can become part of it!

• Management of escalated issues
• Internal coordination of configuration and content and monitoring of in-time delivery
• Offering new features and releases to customers, trying to get them to the latest version
• Acceptance and canalisation of customer requirements
• Working together with Sales on a Customer strategy
• SLA Management together with the Customer

Qualifications

• Min. 1-3 years of relevant work experience
• Enjoy working on software solutions
• Structured and precise working method
• Solution oriented and proactive approach
• Ability to work in a team
• Advanced communication skills and fluency in both written and spoken English

Additional Information

• A pleasant and friendly work environment in a growing and dynamic company, operating on an international level
• Challenging tasks with innovative products
• Ongoing professional trainings on own initiative
• Minimum monthly salary pursuant to CBA is EUR 3.190,- gross (ST1/standard level)
• Of course, remuneration can be well above the stated minimum, depending on qualification and experience

Benefits:

• Flexible working hours
• Cooperative atmosphere with a friendly work environment
• Excellent connections to the public transportation system, as well as subsidised underground parking spaces
• possibility of a jobticket
• food vouchers
• Fresh fruits and in-house canteen
• Regular team events and participation in sports events
• Homeoffice
• Massages at the office