Dematic is a world-leading supplier in the integrated logistics and material handling industry. We provide intelligent logistics solutions for manufacturing and distribution, as well as comprehensive automation and advanced warehouse software solutions, tailored to our client's needs. Our innovative portfolio meets the demands of an ever-changing supply chain landscape and is designed to deliver a clear competitive edge.
What we offer:
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Tasks and Qualifications:
The EMEA Asset Management Leader is responsible for the creation of the system to drive an efficiently asset information.
S/He is the main point of contact to establish recommended list of spare parts for all EMEA.
As a member of the spare Parts department, S/He is expected to be team player in the continual improvement of the service.
S/He needs to be an active player to propose standardisation and implementation of across the Customer Service EMEA team.
Your Tasks and Responsibilities:
- Management of EMEA Team in technical Spare Parts Area
- Provide all the Recommended Spare parts lists in time (process efficiency)
- Create and drive a system to manage efficiently asset information
- Define and follow EMEA Asset management KI´s & KPI´s
- Build an efficent and customer oriented technical Center of Excelence
- Manage and drive the Customer Satisfaction level: Enable customer operations through spare parts daily clarifications, documentations, obsolescence management in the Spare Parts area
- Establish a continous improvement mentality
Your Qualification:
- At least 5 years' experience in a similar role with a technical background
- Degree/MBA qualified or similar level of qualification
- Strong and motivational leadership experience
- Demonstrable track record in managing sizeable workforce cross countries
- Knowledge of intralogistic Products and solutions are nice to have
- Maintenance procedures and spare parts needs
- Good process knowledge
- Customer Focus
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