Reservations Supervisor

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We are looking for a Reservations Supervisor to join Rosewood Schloss Fuschl and be part of our opening team.

Job Summary:

• You ensure that all reservations are processed properly
• You support the team in answering our internal and external telephone calls
• You act as an interface between all departments of the hotel and it gives you great pleasure to fulfil the wishes of our guests and make their stay with us more enjoyable
• You are familiar with our products and know about the hotel rooms, prices, promotions and amenities
• You are a team player and enjoy actively supporting our Reservations & Revenue Manager

Required Skills:

• Completed educational training in the hotel industry and/or 1-2 years of experience, ideally in the luxury hotel industry, are an advantage
• You enjoy contact with guests
• Your language skills in German and English are very good and you feel comfortable using both languages
• You can handle MS Office programmes and ideally also have experience with the Opera Property Management System

About Us

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Rosewood Schloss Fuschl To Open Summer 2024. The legendary Hotel Schloss Fuschl will mark our second property in Austria when it reopens as Rosewood Schloss Fuschl in Summer 2024. Idyllically situated on the banks of Lake Fuschl, the graceful, historic property is reminiscent of a fairytale castle and has been welcoming illustrious guests for centuries. The reimagining of this 15th century landmark cements Rosewood's status as a meticulous and caring guardian of some of the world's most iconic heritage buildings which have been thoughtfully restored to former brilliance. In keeping with our A Sense of Place guiding concept, we are committed to protecting the property's deep heritage while modernizing the resort experience in a celebration of both old and new. Surrounded by mountains and forests, Rosewood Schloss Fuschl is only a short distance away from picturesque Salzburg, and will feature 98 guest rooms, including 46 suites and six chalets, as well as be home to world-class restaurants and lounges, Asaya, Rosewood's integrative well-being concept, with indoor and outdoor swimming pools.