Systemadministrator_in für Opencast der TU Wien

TU-ID: 019 | 2024 | 16 | 231783

System Administrator (all genders) Opencast at TU Wien

TU Wien is Austria's largest institution of research and higher education in the fields of technology and natural sciences. With over 26,000 students and more than 4000 scientists, research, teaching and learning dedicated to the advancement of science and technology have been conducted here for more than 200 years, guided by the motto "Technology for People". As a driver of innovation, TU Wien fosters close collaboration with business and industry and contributes to the prosperity of society. In the Service Unit of Educational Technologies TU Wien is offering a position as System Administrator (all genders) Opencast immediately Full-time, entry possible from 30 hours per week).

• Supervision and moderation of the video portal LectureTube and communication with customers
• Responsibility for the overview and planning of auditorium equipment in relation to LectureTube
• 2nd level support for the streaming infrastructure in lecture halls
• Configuration and monitoring of our applications (TUWEL Admin, LectureTube Admin, etc.)
• Writing (technical) documentations.
• Configuration/programming of all devices in lecture halls equipped with LectureTube (>40 lecture halls)
• Maintaining the homepage and all information pages.
• Interface to the Department of Building and Technology and to the Center for Strategic Teaching Development
• University-wide public relations activities regarding our existing and future services
• Participation in internal projects (e.g., event/conference organization) and in the open source community

• Solid technical understanding
• Ideally familiar with video management systems (Opencast, Kaltura, YouTube, etc.)
• Experience in support (1st and 2nd level support) and ticketing systems (Jira, Redmine, etc.)
• Very good knowledge of German and English, both spoken and written
• Customer and service orientation
• Know-how in creating graphical and structural documentation
• Ideally familiar with online learning tools like Moodle
• Customer and service orientation
• Digital competencies and analytical skills
• Organization and planning/project management
• Willingness to innovate and knowledge sharing
• Resilience and resource orientation
• Willingness to take responsibility and initiative
• Self-reflection and willingness to develop
• Professionalism, customer orientation, communication skills and empathy
• Willingness to resolve conflicts, willingness to cooperate and teamwork
• Sensitivity to diversity

• A wide variety and exciting range of tasks in a collegial team
• Contribution to the open source community
• Hybrid working style with up to 60% home office option
• A range of attractive social benefits (see Fringe-Benefit Catalogue of TU Wien)
• Wide range of internal and external training opportunities, various career options
• Central location of workplace as well as good accessibility (U1/U4 Karlsplatz)

TU Wien is committed to increasing the proportion of women in particular in leadership positions. Female applicants are explicitly encouraged to apply. Preference will be given to women when equally qualified, unless reasons specific to a male applicant tilt the balance in his favour.

People with special needs are equally encouraged to apply. In case of any questions, please contact the confidant for disabled persons at the university, Mr. Gerhard Neustätter. Entry level salary is determined by the level IVA of the Austrian collective agreement for university staff. This is a minimum of currently EUR 3,266.20/month gross, 14 times/year for 40 hours/week. Relevant working experiences may increase the monthly income.

We look forward to receiving your application until May 16th, 2024. If you have any questions, please do not hesitate to contact us

Carmen Keck | T: +43 1 588 01 406201
Here you can find also relevant information about the application process. Technology for People Furthermore, please note that applicants will not normally be reimbursed for travel costs incurred in connection with this admission process.