Internship eCommere AlphaTauri

Auf diesen Job bewerben

Internship eCommere AlphaTauriElsbethen, Österreich, VollzeitDo you enjoy finding innovative ways to increase online sales? Join us as an eCommerce Intern and become a part of improving the customer experience on our webshop by using analysis of customer data and feedback.We are looking for a motivated talent to join our Digital Consumer Products Team as soon as possible for a period of six months.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:CUSTOMER SERVICE INSIGHTSAs an eCommerce Intern, you’ll analyse our customer emails/calls to be able to find issues and improvement areas, as well as cluster the emails to find patterns of behaviour. Additionally, you’ll work with the customer service team to build a data bank of customer service and cluster relevant customer groups.SOCIAL MEDIA COMMUNITY QUESTIONSAnother area of your responsibility will be to analyse the comments and questions received on social to document patterns and behaviours of customers.CUSTOMER DATA INSIGHTSYou’ll work with Google Analytics and screen our website audit to identify improvement areas. Based on that, you’ll be able to come up with recommendations on how to increase customer experience on our webshop.WEBSHOP MANAGEMENTIn this internship, you’ll be supporting the team in daily tasks to keep our two webshops running smoothly. Additionally, you’ll work closely with our content team, supporting them in creating the right content for our webshop.EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:First experience in tracking tools (e.g. Google Analytics) is a plusSelf-motivated and fast learnerSolution oriented mentalityKeen eye for detailExcellent analytical and organizational skillsVery good verbal and written communication skillsTransparent and hands-on personality with ability to work independentlyJOIN THE TEAMGot what it takes?In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin. Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2.095,00 gross per month.

Auf diesen Job bewerben