Senior UX Manager (m/f/x)

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Job Description

• Define user-centric requirements for the REWE product landscape and its services.
• Develop detailed scenarios for user interaction with products and processes.
• Conduct research on user journeys, including fit-gap analysis and solution concept development.
• Plan and create roadmaps for product enablement.
• Interpret analysis materials, conduct user surveys and tests, and provide support for business process transformation and process analysis.
• Conduct stakeholder interviews and collaborate with various teams to ensure alignment.
• Design information architectures to optimize user experience.
• Develop a target strategy for an Omni-Channel experience.
• Conceptualize coherence in user experience across system landscapes, both brand-specific and cross-country.
• Demonstrate expertise in personalization of user experiences, particularly regarding user preferences and contextualization.
• Implement real-time feedback mechanisms and integrate UX aspects not only at the surface level but also within underlying processes, data structures, and technologies.
• Foster interdisciplinary collaboration between International and Germany trade sectors.
• Expertise in design system considering specific multibrand requirements.
• Unify different design systems considering components, processes, and organizational acceptance

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