Application Manager (m/f/d)

Your Tasks/Responsibilities:

• Install and roll out various business and technical software applications, including ERP systems, PDM & DMS software, planning software, CAD software, and more.
• Ensure the timely installation of updates and conduct routine maintenance to guarantee optimal performance of software applications.
• Address security concerns, implement patches, and mitigate potential vulnerabilities together with our Infrastructure and business teams
• Provide valuable suggestions and make informed decisions about system setup and the establishment of efficient data exchange processes between different systems.
• Define and enforce standards for system setup to maintain consistency and efficiency across the different solutions.
• Work closely with business teams and software partners, fostering effective communication and collaboration.
• Resolve helpdesk tickets and user problems, especially in 2nd and 3rd-level support, ensuring a smooth user experience.