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... for laptops and desktops. In this role, you will be responsible for providing standard and approved hardware and softwaresupport and maintenance on desktop devices for their entire ... lifecycle. This includes the remote management of desktop devices using appropriate tools. You will also analyze service desk calls for desktop devices and incident data to identify and ...
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... suggestions for improving efficiency Resolve software, hardware and device issues reported by the end users Installation, configuration and ongoing usability of desktop hardware and software ... Support services for Client standard technologies including basic troubleshooting of Exchange and adds/moves/changes for AD accounts Troubleshoot PC connectivity issues and network ...
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... decentralized network & server environments. Key Responsibilities Responsible for Incident- and Request-Management in 1st- & 2nd - Level (Matrix42) Support in the software and hardware area as ... Several years of professional experience as IT Support staff / IT System Administrator Key Qualifications/Requirements Very good knowledge in 1st & 2nd level support (hardware & software ...
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